FREQUENTLY ASKED QUESTIONS

All You Wanted to Know And More

FAQ: FAQ

CAN I BUY GENERIC BRAND PRESCRIPTIONS EVEN THOUGH MY DOCTOR PRESCRIBED ME A BRAND NAME MEDICATION?

Each state has a law that allows pharmacists to substitute less expensive generic drugs for many brand names. However, if your doctor specifies that a brand name must be dispensed, then the pharmacist may not substitute the generic. Sometimes an acceptable generic is available that your doctor may not be aware of.

WILL MY INSURANCE COVER ANY PRESCRIPTION MEDICINE I PURCHASE?

Your health plan generally will treat the drug as covered and charge you the copayment that applies to the most expensive drugs already covered on the plan (for example, a non-preferred brand drug). Any amount you pay for the drug generally will count toward your deductible and/or maximum out-of-pocket limits.

HOW DO I REFILL OR ORDER NEW PRESCRIPTIONS?

Call us at (270) 385-9139.